Benewake TF02-i mid-range distance sensor 1000Hz Frame Rate&40m&CAN/RS485 Operating Range Lidar Module for Indoor/Outdoor/Robot |

Benewake TF02-i mid-range distance sensor 1000Hz Frame Rate&40m&CAN/RS485 Operating Range Lidar Module for Indoor/Outdoor/Robot |

Q1: Can the FOV (spot) of TF02-i be increased or decreased?

A1: Generally, this is a customized demand. You need to contact our sale colleague for further details. FOV is determined at the beginning of product design. Determination of FOV is also related to the optical system and the product structure. Therefore, it cannot be easily changed, and needs to be customized.

Q2: Can I change the frequency of data output?

A2: Yes, customization of parameter configuration is supported in TF02-i. You may consult our sales colleague or technical support for further details.

Other common questions please refer to SJ-PM-TF02-Pro A01 Product Manual on our website.

[technical support]
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ExpertSupport: meiqiao@smartfire.cn
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Payment

1. If the payment is not available, your order will be closed automatically.
2. Seller are responsible for any insurance, problems and damage which caused by shipping service such accidents, delays or other issues.Besides the buyer should to be responsible for any tax and/or dutycharged by their country.

Shipping Choice

Self-Help Shipping Guide

Shipment

1. All item will be shippedwithin 48 hours on receipt of cleared payment.(The earlier you pay, the earlier we ship your order.)
2. If you need faster shipment, please choose DHL or EMS or FedEx IP(Shipping fare paid by yourself). Or we will deliver via the default method.
3. Please make sure that your shipping address is 100% correct
4. We ship items to worldwide with delivery time guarantee

Contact us

1.If you have any requestplease don't hesitate to contact us at first time we will help you and solve your issue within 24 hours.
2. All emails will be answered within 1 business day. If you do not receive our reply, please kindly re-sent your email and we will reply you as soonas possible.
3. Warranty services are for replacements only, any problem please kindly email us frist, we will accept your advise & request.

Return&Refund

1.Refund or resendnew for any orders due to the product quality problem.
2.We accept any unused itemin its original package as return within 7 days of delivery. Buyers must provide the tracking number, specific reason forthe return.
3. if it's buyer' s reason lead to the return package, buyers need to pay for round shipping fare.
4. We will refund to buyer after we receive the returns in its original condition package. Or buyers could choose to have a replacement.

FeedBack

1.As your feedback is really important to us, please take a few minute to leave the positive feedback if you are satisfied with our products and service .Also we will do the same for you ASAP. Thanks!
2. Please don't hesitate to contact usbefore you leaving negative or neutralfeedback. We will try our best to resolve your problem and meet your need.